Perfect Sense Counselling is a therapy practice that offers counselling services for a range of issues and concerns in Maitland, Cessnock, and Glendale.
Perfect Sense Counselling is a private practice. As such we do not offer bulk-billed services. However, many of our therapist services fall under the Medicare initiative where you can receive a Medicare subsidy for up to 10 sessions per calendar year as long as you have a current Mental Health Care Plan (MHCP). Or you may be eligible for a rebate with your private health insurance fund.
At Perfect Sense Counselling we can offer support, guidance and a safe space for the following.
Perfect Sense Counselling’s focus on child and adolescent therapy is a valuable resource. Young people today face unique challenges, often with a level of social, emotional, and behavioural stress that can be difficult to navigate on their own. Providing a supportive, nurturing environment for them to express their concerns is so important for their well-being and growth.
At Perfect Sense Counselling, our child therapists have extensive experience providing compassionate counselling for children, teens, and adolescents. The mental health practitioners at Prefect Sense Counselling are committed to providing a nurturing and supportive environment for those experiencing social, emotional, or behavioural challenges. Our dedicated child counselling services are specifically designed to help young people overcome any obstacles in their life that are preventing happiness and growth.
In today’s world, children experience a substantial level of social, emotional, and behavioural challenges and stress. Our experienced registered and clinical psychologists provide a supporting and nurturing environment for young people to speak about their troubles and overcome their personal battles.
Some of the conditions and issues we can help with are:
The benefits of relationship therapy at Perfect Sense Counselling. This kind of support can truly make a difference for couples, whether they are facing conflict or simply wanting to nurture a healthy relationship. The role of a neutral, professional therapist is vital in helping both partners communicate better, understand each other’s perspectives, and work through challenges together. Therapy can also offer valuable tools for maintaining happiness and connection over time.
Relationships face many challenges, and it’s essential to have a space where both partners can openly discuss issues with professional guidance. With the experience and training of their relationship therapist, couples are equipped to not only tackle difficulties but also strengthen their bond in meaningful ways.
By addressing everything from communication issues to deeper concerns like infidelity, mismatched expectations, and emotional needs, therapy offers a well-rounded solution. The focus on practical strategies for resolution and rebuilding trust is key in creating lasting change.
At Perfect Sense Counselling a tailored approach that can help couples not only navigate their challenges but also grow together and cultivate a more fulfilling relationship.
If you need any further details on this or want to explore specific aspects of relationship counselling, feel free to ask!
Perfect Sense Counselling offer a supportive, confidential, and non-judgmental space for women to explore and overcome the challenges they face. Whether you’re struggling with depression, anxiety, trauma, or family issues, we’re here to listen, understand, and help you move forward with strength and confidence.
At Perfect Sense Counselling, we believe every woman deserves to feel heard and supported. Our professional and experienced counsellors provide a compassionate, confidential environment where you can openly talk about issues that affect your wellbeing.
We specialise in supporting women facing challenges such as:
Perfect Sense Counselling provides organisations with a collaborative and data-driven approach to creating mentally healthy workplaces. Our mission is clear: to offer each client an experience that exceeds expectations in service, quality, and outcomes, making a tangible difference in people’s lives.
At Perfect Sense Counselling, we believe a mentally healthy workplace isn’t just about crisis management or recovery—it’s about supporting all employees, regardless of where they are on the mental health continuum.
Perfect Sense Counselling specialises in delivering high-quality Employee Assistance Programs (EAP) and Wellbeing Services, ensuring employees have the support they need, exactly when they need it. We understand the invaluable contribution of employees to an organisation, and we collaborate with you to tailor a program that empowers them to thrive.
Our comprehensive service suite is designed to align with your mental health and wellbeing strategy, offering a holistic program built around three key pillars: promotion, protection, and support.
At Perfect Sense Counselling highlighting the critical support available to those affected by work-related incidents or motor vehicle accidents, and the role that counselling and therapy play in the recovery process.
By partnering with WorkCover and offering services through SIRA-accredited psychologists, Perfect Sense Counselling helps individuals recover emotionally and mentally, which is just as important as physical recovery. The ability to access tailored therapy through the NSW Workers Compensation and CTP insurance scheme is essential for ensuring that people can regain their quality of life after traumatic events.
At Perfect sense Counselling the confidentiality of the therapy process, the qualifications of the therapists, and the ways in which treatment plans are customised for each individual’s needs is paramount and essential in the process of your recovery.
What you will need to be eligible for Workers Compensation and CTP Insurance with us is:
You will need to be referred by your treating doctor and have approval for psychology services from the insurer. Workers Compensation insurers typical.
In most cases where approval has been provided services are fully funded by the insurer without cost to the patient.
What you will need before making an appointment with us for Workers Compensation or CTP services
Before booking an appointment, we will need to have received:
1. Contact details for the Insurance company or the icare Case Manager
2. Your Claim Number
3. A valid referral letter from your treating doctor
4. An approval notification from the insurance company (or icare)
5. Your completed Client Registration Form and Consent form.
If you are unsure of any of the required information please feel free to contact the office on 4018 7556
At Prefect Sense Counselling we have individual therapists that are a registered National Disability Insurance Scheme (NDIS) provider. This is an important service for individuals living with disabilities, offering comprehensive support for mental health and personal development. The range of treatments available can significantly improve the quality of life for NDIS participants by addressing issues like depression, anxiety, and low self-esteem, while helping them build a path forward in various areas of life.
By providing tailored mental health treatments, the focus on boosting confidence, increasing social connectedness, and improving relationships is crucial for fostering a sense of belonging and empowerment. These are all key aspects of NDIS support that can help individuals lead a more fulfilling and independent life.
Additionally, at Perfect Sense Counselling we work on guiding people toward their goals, increasing motivation, and supporting their entry into the workforce can make a substantial impact on long-term personal growth and integration into society.
Contact our administration staff to organised a session with a therapist.
Services funded through the National Disability Insurance Scheme (NDIS) are charged according to current NDIS Support Catalogue.
NDIS clients can access our services where their plan states that Improved Daily Living Supports are:
1. Self-managed: Where the participant claims funding from their NDIS plan to pay providers themselves or have their plan nominee or child representative do this on their behalf. In this case providers will invoice them directly for supports they have agreed the providers will provide.
IMPORTANT: An invoice will be issued at the end of appointment
2. Plan-managed: Where the plan management provider will make claims and pay providers on the participant’s behalf for supports, they have agreed the provider will provide.
IMPORTANT: The invoices will be sent to the nominated Plan Manager. The participant will only incur costs where we are unable to receive payment through the NDIS.
What you will need to be eligible for NDIS services with us is:
A current NDIS plan, this must include Improved Daily Living funding available for the number of hours you allocate to us to provide the service. This is usually listed in the NDIS Plan under Capacity Building Support in the Funded Supports Information section.
What you will need before making an appointment for NDIS services
Before booking an appointment, we will need to have received:
1. A copy of the participant’s current NDIS plan
2. After the first appointment a service agreement will be done by us for both parties to sign before moving forward with appointments.
Medicare sessions must be paid in full at the end of each session. We usually arrange for your Medicare claim to be lodged at the time of payment on the same day of your appointment. Most clients receive their rebate in their nominated bank account within 2 business days.
To receive a Medicare rebate, you will need to be referred by your doctor through one of the following Medicare programs.
What you will need before making an appointment with us for Medicare services
Before booking a Medicare session you will need to send us:
6. A copy of the current Mental Health Treatment Plan (MHTP) completed by a General Practitioner or Psychiatrist (for Better Access only).
7. A referral signed by a General Practitioner, psychiatrist or paediatrician which includes the following information:
8. Your completed Client Registration Form and Consent form.
Receiving your rebate for Medicare services
If you or your doctor have provided us with a valid referral, we can usually arrange your Medicare claim on the day after we receive your payment.
Evidence-Based Psychological Treatments Available through the Better Access to Mental Health Care Initiative include:
The NSW Victims Support Scheme provides a number of different services: These services are dependent on the crime occurring in NSW.
Services may include:
At Perfect Sense Counselling we offer assistance for applications for counselling for clients if required.
No referral is required to attend an appointment with any of our therapists, however this is an out-of-pocket fee that you will pay to utilise this service.
This Service Agreement sets out your rights and responsibilities in relation to confidentiality, informed consent, code of conduct, and fee schedule.
Confidentiality Agreement
All employees of Perfect Sense Counselling agree to safeguard the confidentiality of information obtained during their provision of services. Considering their legal and organisational requirements, our therapists:
All employees of Perfect Sense Counselling agree to disclose confidential information obtained in the course of their provision of services only under any one or more of the following circumstances:
Informed Consent
Employee Code of Conduct
In the course of their conduct, all employees of Perfect Sense Counselling agree to:
● Communicate respect for other people through their actions and language.
● Establish and maintain clear professional boundaries.
● Do not behave in a manner that, having regard to the context, may reasonably be perceived as coercive or demeaning.
● Respect the legal rights and moral rights of others.
● Agree to respect and maintain timeframes of scheduled appointments.
Client Code of Conduct
In the course of their conduct, all clients of Perfect Sense Counselling agree to:
● Treat your therapist, employees of Perfect Sense Counselling, and other clients with respect and courtesy. Perfect Sense Counselling reserves the right to cease your treatment if you engage in aggressive or abusive behaviour.
● Raise any issues or concerns you may have about your treatment with Perfect Sense Counselling and work with them to reach a resolution.
● Agree to respect and maintain timeframes of scheduled appointments and notify Perfect Sense Counselling if appointments cannot be kept.
● Maintain appropriate boundaries with your therapist.
● NO recording of sessions without prior consent of all parties.
Fee Schedule
Service
Fee’s & Rebates
All fee-paying clients will be asked for payment prior to their appointment. Telehealth or phone clients will be sent a link for payment
Cancellations
WC/ CTP
. Counselling and related costs are paid By your insurance company.
● 24 hours’ notice is required for cancellation or rescheduling. You are liable for a fee of $100 if this is not adhered to.
Victims Services
● Open Arms allows for 2 missed appointments, after which Open Arms need to be contacted regarding your treatment.
Open Arms
Medicare
● 24 hours’ notice is required for cancellation or rescheduling. You are liable for a fee of $100 if this is not adhered to. Cancellation fees are not covered by Medicare.
Private Clients /
● 24 hours’ notice is required for cancellation or rescheduling. You are liable for a fee of $100 if this is not adhered to.
Client Agreement:
As a client of Perfect Sense Counselling, you agree to abide by the service agreement and understand your rights and responsibilities in relation to confidentiality, informed consent, and code of conduct. By signing this document this demonstrates you agree to and understand the fees and rebates you are entitled to, payment of your account on the day of service, responsibility for cancellations/rescheduling and fees’ liable for missed appointments and/or additional charges agreed upon with your therapist.